The CRIA Framework is grounded in established research.
Below are the research, reports, and practitioner literature informing the model, the scoring logic, and the interpretive language throughout the CRIA Assessment.
Foundational Safety and Psychological Safety
Edmondson, A. C. (1999). Psychological safety and learning behavior in work teams. Administrative Science Quarterly, 44(2), 350–383. https://doi.org/10.2307/2666999 ↗
Edmondson, A. C. (2003). Speaking up in the operating room: How team leaders promote learning in interdisciplinary action teams. Journal of Management Studies, 40(6), 1419–1452. https://doi.org/10.1111/1467-6486.00386 ↗
Edmondson, A. C. (2018). The fearless organization: Creating psychological safety in the workplace for learning, innovation, and growth. Wiley. wiley.com ↗
Google. (2015). Understand team effectiveness. re:Work. rework.withgoogle.com ↗
Mindfulness and Nervous System Research
Chatterjee, A. (2024). Team mindfulness: A vital tool for boosting learning and adaptive capabilities. Development and Learning in Organizations, 38(6), 7–10. https://doi.org/10.1108/DLO-10-2023-0227 ↗
Good, D. J., Lyddy, C. J., Glomb, T. M., Bono, J. E., Brown, K. W., Duffy, M. K., Baer, R. A., Brewer, J. A., & Lazar, S. W. (2016). Contemplating mindfulness at work: An integrative review. Journal of Management, 42(1), 114–142. https://doi.org/10.1177/0149206315617003 ↗
Porges, S. W. (2011). The polyvagal theory: Neurophysiological foundations of emotions, attachment, communication, and self-regulation. W. W. Norton & Company. wwnorton.com ↗
Empathy, Awareness, and Systems Thinking
Businessolver. (2023). 2023 state of workplace empathy: Executive report. businessolver.com ↗
Deloitte. (2024). Thriving beyond boundaries: Human performance in a boundaryless world [2024 Global Human Capital Trends report]. deloitte.com ↗
Suedfeld, P., & Tetlock, P. E. (1977). Integrative complexity of communications in international crises. Journal of Conflict Resolution, 21(1), 169–184. https://doi.org/10.1177/002200277702100108 ↗
Zaki, J. (2019, May 30). Making empathy central to your company culture. Harvard Business Review. hbr.org ↗
Dialogue, Voice, and Organizational Silence
Detert, J. R., & Burris, E. R. (2016, January–February). Can your employees really speak freely? Harvard Business Review. hbr.org ↗
Sherf, E. N., Parke, M. R., & Isaakyan, S. (2021). Distinguishing voice and silence at work: Unique relationships with perceived impact, psychological safety, and burnout. Academy of Management Journal, 64(1), 114–148. https://doi.org/10.5465/amj.2018.1428 ↗
Sustainable Performance and Burnout
Ryan, R. M., & Deci, E. L. (2000). Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being. American Psychologist, 55(1), 68–78. https://doi.org/10.1037/0003-066X.55.1.68 ↗
World Health Organization. (2019, May 28). Burn-out an occupational phenomenon: International Classification of Diseases. who.int ↗
Collective Intelligence and Team Performance
Collins, J. (2001). Good to great: Why some companies make the leap... and others don't. HarperBusiness. jimcollins.com ↗
Heath, C., & Heath, D. (2010). Switch: How to change things when change is hard. Broadway Books. heathbrothers.com ↗
Woolley, A. W., Chabris, C. F., Pentland, A., Hashmi, N., & Malone, T. W. (2010). Evidence for a collective intelligence factor in the performance of human groups. Science, 330(6004), 686–688. https://doi.org/10.1126/science.1193147 ↗
Neuroplasticity
Doidge, N. (2007). The brain that changes itself: Stories of personal triumph from the frontiers of brain science. Penguin Books. penguinrandomhouse.com ↗
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